ESSENTIALS
for Cultivating Connections (and Collectors)
May—August 2024
LEARNING CENTER
RESOURCES
These resources are particular to this season.
COMMUNITY
Polish Your Networking Skills
Commit to getting better at making connections and presenting ourselves in the best and most professional light.
Design Your Customer Experience
Make sure your collectors, clients, and students are taken care of throughout their contact with you.
This season we:
- Identified your top prospects and made a plan for staying in touch in Your People Plan.
- Focused on growing our lists, while understanding that our lists are more than an email list and quality is more important than quantity.
- Designed our customer experience so we can ensure our collectors feel taken care of.
- Understood the difference between newsletters and CTA emails and committed to a regular email schedule.
- Learned how to personalized relationships for better results.
